- Problem
- A customer master dataset shows duplicates and missing fields; nobody is clearly accountable for fixes.
- Method
- Scoring by quality dimension, business rules and controls, anomaly register, RACI ownership, risk-based prioritization.
- Deliverables
- Controls matrix, anomaly register, remediation roadmap, monitoring mock-up.
- Interpretation
- Uniqueness and completeness are the weakest dimensions: they focus the first actions.
- Practical value
- Defensible priorities for leadership and clearly identified owners.